You may change your scheduled class to a different date only one time. Reschedules within 72 hours of your class start time will incur a $25 rescheduling fee.
Reschedules, Cancellations, Refunds, Late
Cancellations and refunds
You may cancel your class at anytime. Refunds are not available if the cancellation is within 72 hours of your start time.
The majority of our classes fill to capacity. Other students may be turned away due to the seat you have reserved. Instructors are hired and pre-paid based on expected course attendance, not actual attendance. CPR cards and supplies are pre-ordered several days before the actual class.
Late policy and no-call no-show
Doors open approximately 5 minutes prior to a class start time, but may open exactly on time at the instructors discretion. Students who enter the classroom more than 5 minutes after the class start time, regardless of reason, may not participate and will incur a $25 rescheduling fee. Please plan accordingly. A "No-call No-show" will forfeit tuition.
Instructors will be preparing the classroom prior to 5 minutes before the class and can not let students in early. Classes are timed to the exact minute and may run back to back. Late students can cause a class to go beyond the scheduled time.